Customer Testimonials


A selection of customer comments...

“We wish to send our thanks for the excellent service received from all your staff, for the very prompt reply to our initial enquiry, information on and rapid delivery of our rucsacs with which we were very satisfied. Thanks also to the ladies in the tearoom for supplying us weary walkers with tea and scones most afternoons. We will be back.”
Mr and Mrs Hedges

“What a pleasure to go into your store…. stock was of the highest quality and all members of staff extremely helpful and friendly. I was fitted with Superfeet insoles and can walk pain free for the first time in years…I was even told it would improve my golf…lets see!”
Mr M Parkes of Truro.

"I would like to say how helpful the staff have been with the purchase and replacement of the boots. The service has been first class throughout.
I would have no reservation in recommending your store to anyone I know who wants to get some boots and although your store is a long way from where I live (Lincolnshire) when I need some more - I know where I shall be coming."
Dave Thompson from Lincolnshire

”Thank you for accepting the return of my walking shoes and crediting my account so quickly, I only sent the parcel on Saturday and your letter was with me within two days. I thank you most sincerely for your service. I shall return to the area in September and shall be back in George Fisher. I intend to spread the word about your excellent service in every respect."
Deborah McGovern, Surrey.


Dear George Fisher,
I visited your store in Keswick to buy a replacement pair of boots after my old ones gave up after many years. I was fortunate enough to be given a great deal of time and knowledge from one of your staff.
I must have possibly the worst feet in the world, and believe me it was no easy task for her to find an appropriate boot and then to stretch and adjust for an almost perfect fit. It was refreshing after visiting other shops in Keswick, to find someone who wanted to help, not just to sell.
Many thanks for the excellent service.
Brian (the highest arch in the world) Dean, Birmingham.

"Thank you very much for the time taken to address the 'refitting' of my walking boots with Superfeet etc. I tried them out on Grisedale Pike and the Newlands Round on that day and the next, and there was a tremendous improvement - no heel lift and rub, and the flex point seems to have shifted since it is no longer noticeable. Many thanks from a very satisfied customer. "
Dr Nicholson of Newcastle-upon-Tyne.

" My wife who has arthritic joints was most grateful for the help and advice she received in your bootroom. Whilst I was stood around during this fitting I couldn't help but notice the quality of service throughout the shop - it was always the same professional, helpful and above all, friendly. I don't know how you select your staff, but whatever system you use, don't change it".
Mr G Morris of Atherstone.

"I would just like to thank you for your prompt and friendly service. I rang you on Friday 7th of May trying to get hold of a compass-clinometre, having failed miserably to get one anywhere in Newcastle. I was informed by a very helpful member of your staff that one was available and could be posted to me the same day and free of charge. What a refreshing change! I am glad to say that said compass-clinometre arrived this morning well packaged and in good working order. Sterling service with which I am well impressed. I will certainly be paying a visit to your shop the next time I am in Keswick. Once again thank you."
Mark Ramsey of Newcastle-upon-Tyne.

"I visited your store in Keswick around six to eight weeks ago to buy a replacement pair of boots after my old ones gave up after many years.
I was fortunate enough to be given a great deal of time and knowledge from one of your staff. I must have possibly the worst feet in the world, and believe me it was no easy task for her to find an appropriate pair of boots and then to stretch and adjust for an almost perfect fit. It was refreshing after visiting other shops in Keswick, to find someone who wanted to help, not just sell.
Many thanks for the excellent service."
Brian Dean of Birmingham

"I bought a pair of walking boots from your Keswick store in December. I have had major blister problems with boots I have had in the past and was desperate to find a pair that gave me pain free walking. Your sales assistant was very patient and gave excellent advice during the time (more than an hour) that I nagged her to find the perfect boots. I have since had many miles of blister free walking/climbing and would like to thank all involved for their expertise and patience.
Thanks again
Yours without blisters"
Lucy Riches of Sandbach

"I am writing to ask if you would pass on my thanks to your Boot Consultants!
We come to Keswick every year for a holiday and every year we hire boots for our sons from George Fisher. Last year, during a boot fitting, one of your consultants noted that my elder son had severely fallen arches. I had assumed that this was something to be endured but he assured us that it was treatable and to see a podiatrist as soon as possible. I took my son to our G.P. on our return to Norfolk who immediately referred him to an NHS podiatrist. Alex had 7 months of treatment (physiotherapy) and corrective insoles in his shoes. The transformation has been remarkable! Alex now stands better and has stopped having trouble with his knees and hips. As promised by the George Fisher consultant, he is even a yard or two faster!
We are extremely grateful for the advice that was given and would like our thanks to be passed onto "the team", as we can't remember the name of the individual concerned."
Ruth Bullard of Norfolk

  Search Product Price Range  
 

Sizing guides
Buying guides
Our webcam
Take a Virtual Tour of the Keswick store


Free Ski Service



George Fisher Ltd. 2 Borrowdale Road. Keswick. Cumbria CA12 5DA
Tel: 017687 - 72178 Email: customerservice@georgefisher.co.uk